SOC / SIEM
Centralized Security Intelligence with Expert Oversight
PCs2U’s SOC (Security Operations Center) offering SIEM (Security Information & Event Management) services provide complete visibility into your IT environment. We collect, analyze, and correlate security events across your network, endpoints, and cloud platforms to identify threats before they cause damage.
Our SOC-driven approach ensures rapid detection, compliance support, and continuous improvement of your security posture.
SOC / SIEM at a Glance
Continuous 24/7/365 oversight with AI analytics by Sonicwall certified analysts. Just One Layer of CyberSecurity recommended by PCs2U.
Comprehensive Visibility: Correlating data from firewalls, endpoints, and cloud applications (Salesforce, 365) to provide a unified, full-scope view of alerts & security incidents.
ProActive Threat Hunting: Moves beyond passive alerts to actively search for hidden threats and vulnerabilities in your network.
Faster Detection: The sooner a threat is identified and mitigated, the less damage, cost, and downtime it causes.
Reduced Risk & Impact: Continuous monitoring limits lateral movement, data exfiltration, and ransomware spread.
AI Assisted Analytics: Reduces false positives by automating alert triage, allows certified technicians to focus on real threats allowing for faster incident response.
Continuous 24/7/365 oversight with AI analytics by Sonicwall certified analysts. Just One Layer of CyberSecurity recommended by PCs2U
Log Collection & Correlation: Centralized analysis across firewalls, endpoints, servers, and cloud services.
Incident Detection & Response: Rapid identification and guided remediation of security incidents.
Compliance & Reporting: Support for regulatory requirements and audit readiness.
Threat Intelligence Integration: Up-to-date intelligence to stay ahead of emerging threats.
Why do I need SOC Services?
It is not If, but When!
An Analogy
Analogies can assist to explain an idea using more common references. To better help our customers understand the methodology behind our alert classifications, we have summarized our alert processing into the following analogy:
Consider our SOC a Fire Department and our Analysts as Fire Fighters
Minor Classification
- We smell smoke in the area.
- Likely not a fire, however, we will use the information we have to let the homeowner know that something does not seem right.
Major Classification
- We smell smoke and hear the fire alarms in the house, but do not have direct evidence that a fire is burning.
- We do not want to start dousing the house with water as this could potentially cause more harm than good.
- We need the homeowner to investigate further of what might have caused the smoke as we are.
Critical Classification
- We smell the smoke, see the smoke, and see the fire.
- We will immediately attempt to put the fire out (mitigation).
- We will not ask for permission to do so, as this could cause more harm and damage.
- We will make contact with the homeowner once we have taken all steps we could to mitigate the issue.
Let’s extend this analogy one step further.
Think about Not having a fire department for your environment, or having a part time untrained volunteer (who already has a full-time job) be responsible for fighting your fires.
Will they be effective?
Do they know enough to recognize the difference between smelling smoke and knowing to look for it?
SOC Services take that burden off of your employees with double duties and place it in the hands of highly trained professionals, assisted with AI to truly see the fire before it burns down the house.
Let PCs2U help keep “fires” from risking the stability and security of your network and the reputation of your organization.
Why PCS2U SOC / SIEM?
- Enterprise-level security without enterprise cost
- Concierge interactions with PCs2U for SOC services
- Actionable insights instead of raw data
- Seamless integration of Sonicwall and your RMM and endpoint platforms
Gain visibility, control, and confidence with a SOC that never sleeps.
